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Appendix L: Handover Artifacts

Reference Azure

DOCUMENT CATEGORY: Reference SCOPE: Handover documentation PURPOSE: Templates for customer handover MASTER REFERENCE: [Azure Local Cloud - Handover Standards](https://Azure Local Cloud.com)

Status: Coming Soon

Coming Soon

This appendix is under development. It will include:

  • Handover Documentation Template: Standard documentation package for customers
  • As-Built Documentation: Network diagrams, IP assignments, configuration summaries
  • Runbook Templates: Operational procedures for customer reference
  • Training Checklist: Customer training verification
  • Sign-Off Forms: Project completion and acceptance documentation

Planned Sections​

As-Built Documentation​

  • Network topology diagrams
  • IP address assignments
  • VLAN configuration summary
  • Hardware inventory

Operational Runbooks​

  • Daily health checks
  • VM management procedures
  • Update procedures
  • Backup and restore

Handover Checklist​

  • Documentation package delivered
  • Customer training completed
  • Support contacts provided
  • Escalation procedures explained
  • Sign-off obtained

Support Transition​

  • Azure Local Cloud support contact information
  • Escalation matrix
  • SLA documentation
  • Ticketing procedures

Interim Resources​